1. Collected Information
AES Sports collects the contact and confidential client information
from its users through inquiry forms and a secured e-commerce
ordering system. This information is used to contact clients
regarding their inquiries and for processing product orders
placed by users. AES Sports does not sell or offer this information
to third parties for marketing or other purposes.
2. Log Files
AES Sports periodically collects log files, including IP addresses,
from our server. These files give us a general picture of
who is visiting our Web Site and which pages are being viewed
the most often. This information is not specific to an individual
viewer and is only collected to assist us in the maintenance
and administration of our Web Site. Log files are collected
mainly for research purposes to see what pages are of most
interest and use to current and potential clients.
3. Cookies
The AES Sports Web site uses cookies to collect information
from users. It also uses session variables that remember people
and information as logged into private sections of the site.
Session variables expire after a pre-determined amount of
time. Information is only collected for that specific time
and is not stored for future use.
4. Employees
All AES Sports employees are made aware of our security policies
on a regular basis. Employment with AES Sports is contingent
upon employee's agreement to abide by such policies. AES Sports
makes all reasonable efforts to protect such information,
but can make no guarantee that it can prevent all unauthorized
access to this information.
5. Security
When submitting inquiry and purchase information, transmission
includes a basic e-mail transfer secured through a standard
mail server and direct transfer to a database residing on
a secure web server. We protect the security of your
information (including all credit card information) during
transmission by using Secure Sockets Layer (SSL) software,
which encrypts information you input.
6. Returns and Cancellation
All request of cancellation and returns must be made by calling (800) 573-8211.
If shipment has already been made. Customer is responsible for all shipping cost and a 25% restocking fee.
If you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, please contact
our Web site administrator at any of the contact information listed
below.
E-Mail: customerservice@aessports.com
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